Effective Date: 24/12/24
At Vyali Gems & Jewellery, we are committed to delivering your orders safely and on time. This Shipping Policy outlines the terms and conditions for the delivery of your purchases.
1. Shipping Destinations
- We deliver to domestic and international locations.
- Availability of shipping may vary depending on your location.
2. Shipping Charges
- Shipping charges are calculated based on the delivery location and order weight.
- Additional duties or taxes for international deliveries are borne by the customer.
3. Order Processing Time
- Orders are processed within [7 days] after confirmation of payment.
- Processing times may vary for custom or bulk orders.
4. Estimated Delivery Time
- Domestic orders are delivered within [7 days].
- International orders may take [20 business days] depending on the destination.
- Delays due to customs, weather, or unforeseen circumstances are beyond our control.
5. Order Tracking
- A tracking number will be provided once the order is shipped.
- Use the tracking details to monitor the status of your shipment.
6. Undelivered Packages
- If a package is returned due to incorrect address or non-availability, additional shipping charges may apply.
- Contact us to resolve any delivery issues.
7. Damaged or Missing Items
- Inspect your package upon delivery. Report any damage or missing items within [7 days] to [vyaliimpex@gmail.com] or +91-8378881135.
8. Policy Updates
This policy is subject to updates. Please review it regularly.
For assistance, reach out to us at:
Email: vyaliimpex@gmail.com
Phone:+91-8378881135
Thank you for choosing Vyali Gems & Jewellery – Connecting Worlds, Delivering Value. We value your trust!